Terms and Conditions of Sale

1. Introduction

These Terms and Conditions of Sale ("Terms") govern the sale of products by Foamify Ltd. ("we", "our", "us") to you through our website www.foamify.co.uk (the "Website"). By placing an order on our Website, you agree to be bound by these Terms. Please read them carefully before placing an order.

2. Our Products

We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the Website are correct. While we aim to keep the Website as up to date as possible, the information, including product descriptions, appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.

3. Prices and Payment

All prices displayed on the Website are in Great British Pounds (£GBP) and include 20% Value Added Tax (VAT) where applicable. We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed. Payment can be made by various methods as indicated on our checkout page. All payments are processed securely. We do not store full payment card details on our servers.

4. Order Process and Acceptance

After placing an order, you will receive an email from us acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email confirming that the product has been dispatched (the "Dispatch Confirmation"). The contract between us will only be formed when we send you the Dispatch Confirmation.

5. Delivery

We aim to deliver products within 2-4 business days of dispatch for UK orders. Delivery costs are as stated on our Shipping & Delivery page. While we endeavour to meet all delivery times, these are estimates and we are not liable for any delays outside of our control. Risk of loss and damage to products passes to you on the date when the products are delivered.

6. Cancellation and Withdrawal (Consumer Contracts Regulations 2013)

As a consumer in the UK, you have a statutory right to cancel your order under the Consumer Contracts Regulations 2013. You can cancel your order for any reason within 14 days from the day after you receive the goods. To exercise this right, you must inform us of your decision to cancel by a clear statement (e.g., email to {email}). If you cancel, you must return the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation. You will be responsible for the direct cost of returning the goods. We will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay, and not later than 14 days after the day we receive back from you any goods supplied, or (if earlier) 14 days after the day you provide evidence that you have returned the goods.

7. Returns and Refunds (Consumer Rights Act 2015)

In addition to your cancellation rights, under the Consumer Rights Act 2015, products must be of satisfactory quality, fit for purpose, and as described. If a product is faulty or not as described, you have a legal right to reject it within 30 days for a full refund. After 30 days, you would generally be entitled to a repair or replacement. Please see our Returns Policy for full details on how to return items.

8. Our Liability

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products (as summarised in clause 7); and for defective products under the Consumer Protection Act 1987.

9. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of Foamify Ltd. or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written permission.

10. Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control.

11. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. You and we both agree that the courts of the United Kingdom will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Website or the purchase of products through our Website.

12. Contact Information

For any questions regarding these Terms, please contact us at {email}.