Returns & Refunds
Our 30-Day Return Policy
At Foamify, we want you to be completely satisfied with your purchase. If for any reason you are not happy with POWER FOAMER, you may return it within 30 days of receiving your order for a full refund.
Conditions for Return
- The product must be unused and in its original, unopened packaging.
- The product must be in a resalable condition.
- Proof of purchase (order number) is required.
Please note that if the product has been used or opened, we may not be able to offer a full refund due to hygiene and safety reasons, unless the product is faulty.
How to Initiate a Return
To start a return, please contact our customer service team at {email} with your order number and the reason for your return. We will provide you with instructions on how to send your item back.
Return Shipping
Customers are responsible for the cost of return shipping, unless the item received is faulty or incorrect. We recommend using a trackable shipping service for your return.
Refund Processing
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us immediately at {email} with details and photographic evidence. We will arrange for a replacement or a full refund, and cover the cost of return shipping for these specific cases.